| Type |  Book |
| ชื่อเรื่อง | Engineering and management of IT-based service systems : an intelligent decision-making support systems approach / Manuel Mora, Jorge Marx Gomez, Leonardo Garrido, Francisco Cervantes Perez, editors |
| ISBN | 9783642399282 (electronic book) |
| รูปเล่ม | 1 online resource (xii, 232 pages) : illustrations (some color) |
| หัวเรื่อง | Information resources management |
| | Information technology --Management [] |