| Type |  Book |
| ชื่อเรื่อง | Introduction to service engineering / [edited by] Gavriel Salvendy and Waldemar Karwowski |
| ISBN | 0470382414 (cloth) |
| | 0470382414 (hbk.) |
| | 9780470382417 |
| | 9780470382417 (cloth) : ฿5798.00 |
| | 9780470382417 (hbk.) |
| | 0470382414 (hc) |
| | 9780470382417 (hc) |
| พิมพลักษณ์ | Hoboken, N.J. : Wiley, 2010 |
| | Hoboken, N.J. : Wiley, c2010 |
| รูปเล่ม | xii, 659 p. : ill |
| ลิงค์ | Contents. |
| | http://www.book.cmru.ac.th/data1/cmru_image/cover/9780470382417.gif |
| หัวเรื่อง | COMPUTER NETWORKS --MANAGEMENT [] |
| | Customer services --Information technology [] |
| | MANAGEMENT SCIENCE |
| | Service industries --Information technology [] |
| | SERVICE-ORIENTED ARCHITECTURE (COMPUTER SCIENCE) |
| | SYSTEMS ENGINEERING |