| Type |  Book |
| ชื่อเรื่อง | Leading the reference renaissance : today's ideas for tomorrow's cutting-edge services / edited by Marie L. Radford |
| ISBN | 9781555707712 (pbk.) |
| พิมพลักษณ์ | New York : Neal-Schuman Publishers, c2012 |
| รูปเล่ม | xvii, 374 p. : ill., charts ; 23 cm |
| หัวเรื่อง | Electronic reference services (Libraries) --United States [] |
| | Internet in library reference services --United States [] |
| | Reference services (Libraries) --Forecasting [] |
| | Reference services (Libraries) --United States [] |