| Type |  Book |
| ชื่อเรื่อง | The customer is always right! : thought provoking insights on the importance of customer satisfaction from today's business leaders / compiled by Armen J. Kabodian |
| ISBN | 0070343091 |
| | 0070343098 |
| พิมพลักษณ์ | New York : McGraw Hill, c1996 |
| ครั้งที่พิมพ์ | 4th ed |
| รูปเล่ม | 153 p |
| หัวเรื่อง | Chief executive officers --United States --Quotations, maxims, etc [] |
| | Customer services --Quotations, Maxims, Etc [] |
| | Social sciences --Methodology [] |
| | Social sciences --Research --Methodology [] |