| Type | Book |
| ชื่อเรื่อง | Effective leadership communication : a guide for department chairs and deans for managing difficult situations and people / Mary Lou Higgerson, Teddi A. Joyce |
| ผู้แต่ง | Higgerson, Mary lou |
| ISBN | 9781933371191 |
| พิมพลักษณ์ | Bolton, Mass. : Anker Publishing, c2007 |
| รูปเล่ม | vii, 268 p |
| หัวเรื่อง | College department heads |
| | College personnel management |
| | Communication in management |
| | Conflict management |
| | Deans (Education) |
| | Departmental chairmen (Universities) |