| Type |  Book |
| ชื่อเรื่อง | IT Service Management : a guide for ITIL Foundation Exam candidates / Ernest Brewster ... [et al.] |
| ISBN | 9781906124939 |
| พิมพลักษณ์ | Swindon, U.K. : British Informatics Society Limited, c2012 |
| ครั้งที่พิมพ์ | 2nd ed |
| รูปเล่ม | 241 pages : illustration ; 25 cm |
| หัวเรื่อง | Electronic data processing personnel --Certification [] |
| | Information resources management --Examinations, questions,etc --Study guides [] |
| | Information technology --Management --Examinations, questions,etc --Study guides [] |
| | Support services (Management) --Examinations, questions,etc --Study guides [] |