| Type |  Book |
| ชื่อเรื่อง | Take their breath away : how imaginative service creates devoted customers / Chip R. Bell and John R. Patterson |
| ผู้แต่ง | Bell, Chip R |
| ISBN | 9780470443507 (cloth : acid-free paper) |
| พิมพลักษณ์ | Hoboken, N.J. : John Wiley \& Sons, c2009 |
| รูปเล่ม | x, 294 p. : ill |
| หัวเรื่อง | Consumer satisfaction --United States [] |
| | Customer loyalty --United States [] |
| | Customer services --United States [] |
| | Service industries --Customer services --United States [] |