| Type |  Book |
| ชื่อเรื่อง | Class acts : service and inequality in luxury hotels / Rachel Sherman |
| ผู้แต่ง | Sherman, Rachel 1970- |
| ISBN | 9780520247826 |
| พิมพลักษณ์ | Berkeley, Calif. ;London : University of California Press, 2007 |
| รูปเล่ม | 352 p. : ill. ; 23 cm |
| หัวเรื่อง | Hospitality industry --Customer services --United States [] |
| | Hotel management --United States [] |
| | Hotels --United States --Management [] |
| | Luxuries --Social aspects --United States [] |
| | Social classes --United States [] |