| Type |  Book |
| ชื่อเรื่อง | Five-star service solutions : winning ideas for achieving exceptional service in today's financial institutions / Barbara Sanfilippo |
| ผู้แต่ง | Sanfilippo, Barbara |
| ISBN | 0942061071 |
| พิมพลักษณ์ | Naperville, Ill. : Financial Sourcebooks, 1990 |
| รูปเล่ม | xi, 276 p |
| หัวเรื่อง | Banks and banking --Customer services [] |
| | Credit unions --Customer services [] |
| | Financial institutions --Customer services [] |
| | Savings and loan associations --Customer services [] |