| Type |  Book |
| ชื่อเรื่อง | Implementing digital reference services : setting standards and making it real / edited by R. David Lankes...[et al.] |
| ISBN | 1856044629 (pbk.) |
| | 1-85604-462-9 |
| พิมพลักษณ์ | London : Facet, c2003 |
| | London : Facet Publishing, 2003 |
| ครั้งที่พิมพ์ | 1st ed |
| รูปเล่ม | xv, 232 p. : ill., tables |
| หัวเรื่อง | Electronic references services (Libraries) --United States --Evaluation [] |
| | Electronic references services (Libraries) --United States --Management [] |
| | Congresses |
| | Electronic reference services (Libraies) --United States --Case studies [] |
| | Electronic reference services (Libraies) --United States --Evaluation [] |
| | Electronic reference services (Libraies) --United States --Management [] |
| | Electronic reference services (Libraries) |
| | Electronic reference services (Libraries) --Congresses [] |
| | Electronic reference services (Libraries) --Case studies [] |
| | Electronic reference services (Libraries) --Evaluation [] |
| | Electronic reference services (Libraries) --Management [] |
| | Electronic reference services (Libraries) --United States --Case studies [] |
| | Electronic reference services (Libraries) --United States --Evaluation [] |
| | Electronic reference services (Libraries) --United States --Management [] |
| | Electronic references services (Libraries) --United States --Case studies [] |